Terms & Conditions for Ticket Purchases
These Terms & Conditions for Ticket Purchases govern the use of the Short Stay Conference website and the purchase of tickets for events organised and promoted through it.
By completing a ticket purchase, the purchaser confirms that they have read, understood and accepted these terms.
1. Organiser
Short Stay Conference events are organised by:
EUROPEAN VACATION RENTALS & TOURISM OBSERVATORY NPC
Erechtheiou 41 Str. Athens Greece 121 37
Registration Number: 163654401000
In these Terms, the above company is referred to as the “Organiser”.
2. Event information
Information about each event, including the date, time, venue, programme, speakers and available ticket categories, is provided on the relevant pages of the website.The Organiser makes every reasonable effort to ensure that this information is accurate and up to date.
The programme, speakers, duration of individual sessions or other organisational details may be changed where necessary, provided that the essential nature of the event remains unchanged.
3. Ticket purchases
A ticket purchase is completed through the website and is considered successful once payment has been completed successfully.
The applicable prices are those displayed on the website at the time of purchase.Different pricing periods may apply, such as Early Bird and Regular pricing, as well as different ticket categories.
Ticket availability may be limited.
4. Ticket categories
Depending on the event, different ticket categories may be available.
Solo Ticket
The Solo Ticket is intended for one attendee and corresponds to one place at the event.
Group Ticket
The Group Ticket is intended for purchases for two or more attendees.
The minimum purchase quantity is two tickets, and the details of each attendee must be entered separately.
Vendor Ticket
The Vendor Ticket is intended for suppliers, vendors or companies wishing to attend the conference as participants.
The purchase of a Vendor Ticket does not include exhibition space, a booth, logo visibility, sponsorship benefits, promotional activities or any other exhibitor or sponsor rights, unless explicitly stated otherwise at the time of purchase.
5. Attendee details
For the issue of the ticket and badge, attendee details may be requested, including:
– First Name
– Last Name
– Email
– Company / Brand / Property
The details intended for the badge must be entered using Latin characters.The purchaser is responsible for ensuring that all submitted information is accurate.The attendee badge may display the information exactly as entered during the purchase process.Each attendee may hold only one ticket for the same event.
6. Electronic ticket and QR code
Following successful completion of the purchase, the electronic ticket is sent to the email address provided.The ticket may include a unique QR code used for event entry and check-in.The attendee must have the ticket available on their mobile device or by another suitable method when arriving at the event.Printing the electronic ticket is not required unless stated otherwise.
7. Payments
Ticket payments are made electronically by card through Viva.com.Payment processing is carried out through the payment provider’s environment in accordance with its own terms and applicable security standards.An order is completed only after successful confirmation of payment.
8. Receipts and invoices
For every successful purchase, the appropriate fiscal document is issued based on the billing information entered during checkout.
The purchaser is responsible for providing accurate information required for the issue of a receipt or invoice.For purchases made by a business, additional information may be required, such as company legal name, VAT / Tax ID, tax authority, business activity and registered office address.
9. Cancellations and refunds
Unless stated otherwise at the time of purchase, ticket purchases are considered final.If an event is cancelled by the Organiser, ticket holders will be informed about the procedure for a refund or any other available option.Any rights that apply mandatorily under applicable law are not limited by these Terms.For services and events provided on a specific date or during a specific period, applicable EU legislation may provide an exception to the general 14-day right of withdrawal.
10. Change of attendee details
If a ticket holder is unable to attend, they may submit a request to change the attendee details.
The ability to make such a change depends on the stage of event preparation and whether ticketing or badge production has already been completed.Requests should be submitted in good time to the Organiser’s contact email.
11. Changes to date, venue or programme
The Organiser reserves the right to make reasonable changes to the programme, speakers, timings, rooms or other individual aspects of the event.In the event of a material change to the date or venue, registered attendees will be informed using the contact details available to the Organiser.
12. Force majeure
The Organiser shall not be liable for the inability or delay in holding an event due to circumstances beyond its reasonable control, including, by way of example, natural disasters, extreme weather conditions, strikes, decisions by public authorities, serious transport disruption, public health emergencies or other force majeure events.In such circumstances, the Organiser will inform attendees of the options available to them.
13. Access and conduct at the event
The Organiser reserves the right to request presentation of the ticket or other information required to verify registration.Attendees are expected to behave in a manner that does not disrupt the proper running of the event and to follow the reasonable instructions of event and venue staff.In cases of seriously inappropriate, dangerous or disruptive behaviour, the Organiser may refuse or withdraw access to the event.
14. Photography and video recording
Photography and/or video recording may take place during Short Stay Conference events for documentation, communication and promotional purposes.Further information regarding the processing of personal data is provided in the website’s Privacy Policy.
15. Intellectual property
The content of the website, the Short Stay Conference identity, creative materials, presentations and any other protected content belong to their respective rights holders.The purchase of a ticket does not grant any right to reproduce, commercially exploit or republish protected content without the relevant permission.
16. Liability
The Organiser makes every reasonable effort to ensure the smooth and safe operation of the event.The Organiser is not responsible for personal belongings that are lost or left unattended at the venue, nor for the acts of third parties outside its control.Nothing in these Terms excludes or limits liability to the extent that such exclusion or limitation is not permitted by applicable law.
17. Changes to these Terms
The Organiser may update these Terms where necessary due to operational, commercial or legal changes.For each purchase, the version of the Terms available at the time of the transaction shall apply, unless applicable law requires otherwise.
18. Governing law
These Terms are governed by Greek law and applicable European Union legislation.Any mandatory consumer protection provisions or other rights that cannot lawfully be restricted shall continue to apply.
19. Contact
For questions regarding tickets, payments, attendee details or these Terms:
Email: hello@shortstayconference.gr
